Your WordPress Migration Guide — How Onboarding Works
Moving to managed hosting doesn't have to be complicated. Here's exactly what happens when you come on board with UX Sites — from our first conversation to your site going live and beyond.
The Onboarding Process — Step by Step
From our first conversation to your site going live on managed hosting, here's exactly what happens.
We Discuss Your Requirements & Current Setup
We start by learning about your website — what platform it's on, how it's currently hosted, what plugins and themes you use, and what you'd like to improve. This helps us plan a smooth migration and identify anything that needs attention before we move.
—We'll ask about your hosting provider, backup practices, any known issues, and your goals for managed hosting.
We Migrate Your Theme, Plugins & Database
Your entire WordPress site is transferred to our managed hosting environment — all theme files, plugins, uploads, and the full database. Nothing is left behind. We replicate your site exactly, then configure the server for optimal performance.
—Migration is free and handled entirely by us. You don't need to touch any files or settings.
Security Issues & Bugs Are Addressed
We audit your site for known vulnerabilities, outdated plugins, security holes, and existing malware. Critical issues are fixed before go-live. Some larger updates for older sites may take additional time, but we'll flag anything significant and agree a plan with you first.
—Outdated PHP versions, vulnerable plugins, weak permissions, and missing SSL are all identified and resolved.
We Check & Test Everything Before Go-Live
Your migrated site is thoroughly tested in a staging environment — every page, form, link, and function. We check performance, mobile responsiveness, page speed, and that all integrations are working. Nothing goes live until we're confident it's solid.
—Testing covers all devices, page load speeds, form submissions, contact forms, and any third-party integrations.
Your Domain Switches Over With Zero Downtime
We point your domain to the new server once everything is confirmed working. Your old site stays live throughout — visitors see no interruption as the DNS change propagates. We monitor the transition closely and are on hand immediately if anything needs attention.
—No maintenance mode. No 'site under construction' page. Your site remains accessible the entire time.
Your Site Goes Live — Monitored, Updated & Supported
Once you're on our managed hosting, we take over completely. Daily backups, 24/7 security monitoring, WordPress updates, performance optimisation, and 30 minutes of monthly development time for content changes and tweaks — just email us what you need changing.
—30 minutes rolls over each month for content updates, text changes, image swaps, or minor adjustments.
What's Included After Migration
Once your site is live on our managed hosting, everything below is included in your plan.
Ready to make the move?
Free migration, zero downtime, and ongoing support included. Tell us about your site and we'll handle the rest.